Overview

This article describes how to log in, change and reset your password.


TABLE OF CONTENTS


Logging in for the first time

After a user account was created for you, you will receive an email named "Welcome to ATLAS". If you do not see it in your inbox, please check your spam folder. The email contains an auto-generated password. Go to ATLAS and log in. The username is your email address, the password was sent to you in the welcoming email.


Logging in

Go to ATLAS to log in. 


If your company wants to install Multi Factor Authentication, this is possible, please email support@atlas.ftcsolar.com and we will set it up for you. 


If you enter the wrong password more than 4 times, your account will get locked. The error message below will inform you about this. Therefore, if you forgot your password, or are uncertain, click Reset Password.



Changing my password

1. In ATLAS, go to the profile icon in the upper right corner and click the icon button to bring up the menu

2. In the menu, select Change Password


3. Enter your old password and then the new password. If you have forgotten your old password, press the Reset Password? link and you will receive an email with instructions of how to reset the password. Press OK when done.


Resetting my password

1. Enter your username and click on Reset Password


You will receive an email with a security code. 



2. Back at ATLAS, enter the security code and press verify. 


3. Your password was now reset. You will receive an email with an autogenerated password. Log into ATLAS with your new password.